How we handle your information.
This policy explains the information Ojas Creative uses to operate the marketplace, deliver purchases, and communicate with you.
Information we collect
We may collect your name, email address, account details, product selections, order and license records, support messages, newsletter choices, and information needed to provide secure access.
We also process limited technical and security information, such as session data, download records, request timestamps, and safe audit details used to prevent fraud and troubleshoot the service.
How we use information
We use information to create and secure accounts, process and reconcile orders, deliver digital products and services, answer support requests, maintain licenses, improve the marketplace, and meet legal or accounting obligations.
Essential transactional messages may be sent for account, order, delivery, service, subscription, security, and support purposes.
Marketing email and your choices
We send newsletters, launch news, tips, and offers only when you make the relevant marketing choice. Every marketing message includes an unsubscribe option, and opt-outs are applied to future marketing sends.
Addresses reported as bounced or complained are suppressed to protect recipients and our sending reputation. Unsubscribing from marketing does not prevent essential transactional or support messages.
Optional analytics and advertising cookies
With Analytics consent, our private live-traffic dashboard records a random tab-session identifier, public page paths, a broad traffic-source category, device category, approximate country and estimated visible-tab time. It does not record your name, email, full referring URL, query strings or page contents. Only visible tabs send regular activity updates. Sessions expire from the report after 30 minutes and expired records are removed during subsequent report or activity requests. Withdrawing Analytics consent stops collection and requests deletion of that tab’s session.
When enabled and you allow Analytics cookies, Google Analytics measures visits and shopping activity. Advertising consent allows the configured Google Ads and Meta Pixel to measure advertising results. These providers may receive device and browser information, cookie identifiers, public page activity and purchase totals. We do not include your name, email, payment credentials or license keys in these events.
Use Cookie preferences on public pages to accept, reject or withdraw optional cookies. Choices are saved for up to 180 days. Rejecting optional cookies does not prevent purchases or account access. Browser blocking and consent choices can mean analytics reports contain fewer purchases than our order records.
Service providers and sharing
We use service providers only as needed to operate the marketplace. These may include Vercel for hosting, Supabase for authentication, database and storage, configured payment providers for payment processing, and Amazon SES or Resend for email delivery.
Payment credentials are handled by the payment provider and are not stored by the marketplace. We do not sell personal information or email lists.
Retention, security, and your rights
We retain information for as long as needed to provide the service, protect accounts, maintain order and license records, meet tax or legal requirements, and resolve disputes. We then delete or anonymize it when appropriate.
We use access controls, encrypted secrets, authenticated sessions, and operational safeguards designed to protect information. No internet service can guarantee absolute security.
You may contact us to request access, correction, deletion, or help with your communication preferences, subject to applicable legal and record-retention requirements.
Last updated: 13 September 2026.
Contact support
support@ojascreative.com